Since 2009
Seat Reclaim for JiraJira Cloud · Atlassian ForgeFree the Jira seats nobody is using
Seat Reclaim finds licensed users who haven't changed, commented on, logged work on or created anything in Jira for a period you choose. Pick who to reclaim, confirm, and their seats are free. Every change is logged and can be undone.
What it does
From inactive users to free seats, with nothing you can't undo
Finds inactive users
The same check as License Audit: only actions in Jira count, and every user is verified against every issue on the site before being listed.
Shows what each reclaim frees
For every user, the products they would lose and the groups they would leave. Users it can't safely reclaim are marked, with the reason.
Frees seats after you confirm
Select the users, check the summary, confirm. Atlassian's seat count drops straight away, and the page shows the count before and after.
Undo any change
History lists every reclaim: who, when, which groups. Undo puts the person back in exactly those groups.
Built to be safe
What it will never do
Nothing changes until you select users and confirm. Each person's activity and groups are re-checked live just before the change; anyone who has used Jira since the scan is skipped.
Users whose access comes from an admin group can't be reclaimed, and the app never removes the person running it. You can protect anyone else.
It only takes people out of product access groups. Their Atlassian account, history and other products stay as they were.
No servers of our own and no API key. Only Jira site admins can make changes, because Jira itself requires it.
Getting started
Install, scan, reclaim
Install
In Jira, go to Settings → Apps → Find new apps and search for Seat Reclaim for Jira, or open the Marketplace listing.
Find inactive users
Pick a period and click Find inactive users. You can close the page while it scans.
Reclaim and check
Select who to reclaim, confirm, and see Atlassian's new seat count. Change your mind? Undo it from History.
Install it from the Atlassian Marketplace. Free for up to 10 users, then billed per user per month on your Atlassian invoice. Questions before you start? Get in touch.