Custom apps and integrations for the software your business runs on
We build apps and AI tools, connect systems and look after the admin on 28 business platforms, from Jira and Zendesk to HubSpot, Microsoft 365 and Shopify. We make our own apps too.
What we do
Six services, on every platform we work with. Each project has a written scope and a fixed price before we start.
Custom apps and integrations
Private apps for your team, marketplace apps for your product, and connections between the tools you use.
- Sidebar apps, panels, reports and admin pages
- CRM, ERP, billing and helpdesk integrations
- Marketplace listing and security review
Forge migration
Move custom Jira and Confluence apps from Connect to Forge before support ends.
- Review of every legacy app
- Rebuild on Forge with the same behaviour
- Testing on your site, then switch-over
Setup and administration
Configure the tools properly, from first setup to clean-up and moves between tools.
- Workflows, boards, automations, permissions
- Moves to Atlassian Cloud and between tools
- Ongoing admin on a monthly plan
AI services
AI built into the tools your team already uses, doing a specific job.
- Ticket summaries and triage
- Status and bottleneck analysis
- Search across your own content
Licence audits
Find the seats you pay for that nobody uses, across all your software, once or every quarter.
- Atlassian, Google Workspace, Microsoft 365, monday.com
- User access reviews and offboarding checks
- A report with the yearly saving
Support and maintenance
Keep your apps and integrations working as platforms change their APIs and rules.
- Monitoring and fixes
- Platform and security updates
- Taking over apps others built
Atlassian · Connect to Forge
Custom Jira and Confluence apps need to move to Forge
Atlassian ends support for Connect apps on 31 January 2027. If your site has apps marked LEGACY, they need rebuilding on Forge. We review them for free and move them at a fixed price per app.
AI services
AI, built into the tools you use
Assistants that answer from your own documents, agents that handle routine work, and automation for tickets and paperwork. You choose the AI provider and what it can see. All AI services.
AI agents
Agents in Jira, Confluence, Microsoft 365 and Slack.
Learn moreKnowledge assistants
Answers from your own documents, with sources.
Learn moreAI for support teams
Summaries, triage and suggested replies.
Learn moreDocument processing
Invoices, orders and contracts into your systems.
Learn moreAI workflow automation
Emails and requests handled across your tools.
Learn moreMCP servers and AI connectors
Connect your systems to AI assistants.
Learn more28 platforms, one team
Choose a platform to see what we build there. Platforms marked Our apps are ones where we've shipped our own products. All platforms.
Work management
- JiraOur apps
- ConfluenceOur apps
- Jira Service ManagementOur apps
- monday.comOur apps
- Asana
- ClickUp
- Notion
- Airtable
Customer support
CRM and sales
E-commerce
- ShopifyOur apps
- WooCommerce
- BigCommerce
Collaboration
Finance and payments
Our own products
We don't just build for clients
We make and support our own apps for Jira, Confluence, monday.com, Shopify, Zendesk and Google Workspace. It's the best proof we know the platforms from the inside.
License Audit for Jira
Finds licensed users who haven't used Jira in months, and shows what those seats cost you.
Learn moreLicense Audit for Confluence
Finds licensed users who haven't created or edited anything in Confluence. No setup.
Learn moreTime in Status + SLA
Saves the hours each item spends in each status as numbers, and flags items that are stuck.
Learn moreTallyo: Stocktake & Counts
Stocktakes with a barcode scanner. Check every difference before Shopify's stock changes.
Learn moreTicket PDF & Attachments
Save any ticket as a clean PDF and download all its attachments in one click. Free.
Learn moreForm Options Sync
Fill form options from a Google Sheet and cap how many people can pick each one.
Learn moreAn established company behind every project
TELCOMA Technologies Private Limited is a registered company in Ludhiana, India. We invoice as a business, sign data processing agreements, and complete security questionnaires ourselves.
- Legal name
- TELCOMA Technologies Private Limited
- Trading as
- TELCOMA Global
- Registered office
- Ludhiana, Punjab, India
- Main website
- telcomaglobal.com ↗
How we work
The same rules on every project and every product. Security and data details.
Our reporting apps have no write permission at all. They can't change your data.
Nothing is removed or updated until you've reviewed it, and changes can be undone.
Where a platform hosts apps itself, ours run there. We store IDs and dates, not customer details.
The people who wrote the app answer your email, within one business day.
Tell us what you need
Which platform, and what you want it to do. We reply within one business day.