Since 2009
TELCOMA Global / Secret & Personal Data Scanner for Confluence / Support
Supported by the people who built it.
One address, one promise: a reply within one business day, and within four business hours if the app has stopped working on your site.
What to include
Four things, and we can usually answer from them alone.
- Your Confluence site URL, for example yourcompany.atlassian.net
- The page or blog post (its link or ID) and the type of finding
- What you expected and what you saw, for example a value it missed or one it listed by mistake
- The message the app showed, word for word
Never send us a real password, key or piece of personal data, not even part of one. Describe it, or make up a value in the same format. We never need your password, API tokens, or access to your site. If anyone claiming to represent us asks for those, it isn't us.
Contact
[email protected]
- Support and security reports
- [email protected]
- Response time
- Within one business day (Mon–Fri, 09:00–18:00 IST)
- If the app has stopped working
- Within four business hours
- Documentation
- Secret & Personal Data Scanner documentation
Known limits
Known limits
Every one of these follows from what Confluence Cloud does and doesn't expose to apps, or from the app being read-only and never keeping a full value on purpose.
Comments, attachments, older page versions, drafts, archived pages, whiteboards, databases and text in images are not scanned.
A page restricted so the app can't read it is not scanned. A space the app can't read is skipped, with a warning, and its earlier findings are kept.
The rules find known formats and run check digits where they exist. Phone numbers, bare SSNs and bare Aadhaar numbers need a nearby word like "phone", "SSN" or "Aadhaar".
Confluence only tells apps about deleted and trashed pages through events that need a write permission. Their findings go at the next full scan, or with Rescan page.
Only the first 1,000,000 characters of a page are scanned, and a page keeps at most 200 findings. The table says when this applies.
The counts at the top cover the first 2,000 pages with findings, and say so. The table and the space filter still reach every space.
The app never stores a full value, so it can't show one. Open the page in Confluence to see it.
To remove a value, edit the page in Confluence. The old value stays in the page history until that version is deleted.
Service status
The app runs entirely on Atlassian Forge. If Confluence Cloud or Forge is degraded, the app is affected. See status.atlassian.com.
Feature requests
Tell us what kind of secret or personal data the app should find next, with a made-up example of the format. Requests that come with the reason behind them get built first.
Privacy
What the app reads, stores and never does, in plain terms: the privacy policy.