Supported by the people who built it.

Jira activity is not counted, so a Jira-only user holding a Confluence seat appears in the list.

A user who only reads pages cannot be distinguished from one who never opens Confluence. Confluence Cloud does not expose login history or page views to apps.

Groups synced from Okta, Microsoft Entra ID or another identity provider can only be changed there. Confluence refuses the change and the app says so; if the provider adds people back on its next sync, remove them in the provider too.

Confluence only lets site admins change group membership, so a Confluence admin who is not a site admin can see the list but not reclaim or undo.

Just before reclaiming, the app re-checks a person against their own content. Someone who contributes to more content than that check can examine is skipped with "Could not confirm" rather than reclaimed.

On sites where Confluence's group list can't be filtered by permission, the app recognises the standard access groups by name and says so at the top of the page. A custom group with "Can use" permission is then not recognised, and its members show as not being in any group that grants Confluence.

Emails are hidden for users whose profile privacy settings don't share them with apps.